Cancellation Policy

Please note an order can only be canceled within 24 hours of placing the order. Once the order is processed after 24 hours, no cancellation request will be entertained. However return is possible for all orders/products. OR Customers can CANCEL order only before the Order has been shipped/Dispatched. After the Product/s have been shipped, The Customer CANNOT Cancel the Orders. However return is possible for all orders/product.

Shop Online ensures the delivery of products within 7 days after you have placed the order. We make sure that our products that reach you are functional and have no defects.

All the products sold through Blumart  .in  Shop Online are usually delivered in person by our aligned partners located near you. Hence, there is very little risk of product damage or any operational issue. However if there is any defect or damage in the product please contact us so that we can take the necessary actions for you to enjoy using our products and services without any hassle. You can simply contact our online sales support team at +91 0731 698 0876, or mail at support@Blumart  .in  , mentioning your order details. You can also contact our call center team at Toll free No 0731 698 0876 or mail at support@Blumart  .in  

We will be happy to resolve your issues.

Order Cancellation:

1. Order Cancellation is allowed only till the time the order is not shipped. Once shipped an order cannot be cancelled.

2. You can cancel your order anytime, however with the following applicable charges

• Within 24 Hours of placing the order – No Penalty

• After 24 Hours of placing the order – 5% deduction of Invoice Value

1. You need to send us the cancellation request by mailing at support@Blumart  .in  or by contacting us on our Sales Support Phone No 0731 698 0876, mentioning your order details is mandatory.

2. In case of prepaid orders with online payment (credit card / debit card /UPI/ Wallet / bank transfers) the refund will be done in the same payment mode as originally used while placing the order.

3. In most of the cases the refund takes 5-7 working days to reflect in your account, after we process your refund request.

4. In case the payment mode is Cheque or bank transfer (NEFT / IMPS / RTGS) or Cash on Delivery, you will have to send us an image of cancelled Cheque of the account in which you would wish to receive your refund amount.

5. In case the cancelled Cheque is not available, please send us the following details via e-mail on support@Blumart  .in  / WhatsApp

• Account Holder’s Name

• Account Number

• Bank Name

• IFSC Code

Cosmezo Green Energy Pvt Ltd Reserves The Right To Cancel The Order Under Below Mentioned Circumstances:

1. Error / Mistake in product information on our website (error in price, specification, quantity etc.)

2. Wrong or incomplete details provided while placing the order (incomplete address, wrong or no PIN code, phone number, etc.).

3. COD order which you did not re-confirm.

4. Product not available.

5. Delivery address is out of service area